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ITIL publications collection
Author: aspen


Hey, IT geeks - here you'll find a collection of OGC books covering some areas of ITIL framework. If you know, you know. If don't - you must know.

ITIL (the IT Infrastructure Library) is the most widely accepted approach to IT service management in the world, with world class practices supported by quality services from a wide range of service providers, accredited training agencies, consultancies and professional qualifications.

Indeed do not take this too serious - these are only recommendations how you can make sure the IT function in your organisation is effective and efficient. Details
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide... (repost)
Author: interes

Gerard Blokdijk, Ivanka Menken, Claire Engle, "The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant"
English | 2008 | ISBN: 1921523271 | PDF | 124 pages | 1 MB

Financial Management for IT Services (ITSM) is an IT Service Management process area. It is an element of the Service Delivery section of the ITIL best practice framework. The aim of Financial Management for IT Services is to give accurate and cost effective stewardship of IT assets and resources used in providing IT Services. Details
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide... (repost)
Author: libr

Gerard Blokdijk, Ivanka Menken, Claire Engle, "The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant"
English | 2008 | ISBN: 1921523271 | PDF | 124 pages | 1 MB
Details
The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide (repost)
Author: tot167

Gerard Blokdijk, Ivanka Menken, Claire Engle, "The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant"
Em ereo P ty Ltd | 2008 | ISBN: 1921523271 | PDF | 124 pages | 1,7 MB
Details
Microsoft System Center 2016 Service Manager Cookbook
Author: AlenMiler

Microsoft System Center 2016 Service Manager Cookbook - Second Edition by Steve Buchanan
English | 6 Apr. 2017 | ISBN: 1786464896 | 672 Pages | EPUB/PDF (conv) | 53.36 MB
Details
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